Upfront powers intelligent growth of the healthcare enterprise by applying data science, machine learning, and rules to every visit to benefit both patients and providers. Patients are connected, retained, and engaged in a meaningful relationship with their care team that is proactive and thoughtful. Valued providers are put to their highest and best use, improving their outcomes and satisfaction. When these two forces are optimized in tandem, truly amazing results are possible.
It all starts with the first visit. Upfront onboards new and existing patients with tailored, patient specific digital content; retains patients by maximizing the use of available service lines and redirecting expected no shows and unnecessary ED visits to create access for patients in need; and grows market share by predicting and recalling unscheduled but necessary visits. Together these actions render the healthcare team more effective, more efficient, and more engaged. The enterprise gains market share and boosts financial performance while improving quality and building a long-term relationship with each and every patient…intelligent growth